AccurioPro variable links do not appear in the document

If you cannot see AccurioPro variable links or other AccurioPro information that you expected to see in a document, please check the following: 

  1. Is required software installed? 
    Either the AccurioPro software or the AccurioPro Tag Display software must be installed to see AccurioPro variable links. The AccurioPro Tag Display software is free to any who do not have AccurioPro installed but would like to be able to see the AccurioPro variable links that are in a document. For more details about the AccurioPro Tag Display software, see the "How do I install the free AccurioPro Tag Display software?" Knowledgebase Article.
  2. Which InDesign View and Screen Modes are you using? 
    Select an InDesign View and Screen Mode that will display non-printing content. For example, open the InDesign View menu and confirm the view is not set to Overprint Preview and also confirm the Screen Mode is set to Normal
  3. Cannot see icons for variable frames? 
    To show AccurioPro visual indicators for frames that have been tagged with AccurioPro information (for example, variable picture links, variable text frame links, frame rule assignments, 2D bar codes), open the InDesign View menu to confirm you have set InDesign to Show Frame Edges.
  4. Confirm document has not been converted to an older version. 
    AccurioPro information in an InDesign document (a .INDD file) is always retained when the document is opened in a newer version of InDesign. However, AccurioPro information may be automatically removed if you choose to open the document in an older version of the InDesign application. Additionally, saving a document in the InDesign Markup Language (IDML) format will automatically remove AccurioPro information that was in the document. This can be avoided by using the AccurioPro Tag Converter Utility before you open the .INDD document in an older version of InDesign or before you save the document in the IDML format. For more information about this AccurioPro utility, see the "How to preserve variable text links when converting a document to an older version (About AccurioPro Tag Converter)" Knowledgebase Article.